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Help Center - Vidnexa
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How can we help you today?

Search Vidnexa's Help Center for answers on uploading, monetization, live streaming, community guidelines, and everything in between.

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Featured guides

Hand-picked walkthroughs for the most common tasks.

Frequently asked questions

The fastest answers to the questions creators ask us the most.

How do I upload a video?

Click the Create button in the top bar, choose "Upload video", select your file, fill in the title, description, and thumbnail, then click Publish. You can set visibility to Public, Unlisted, or Private at any time from Studio → Content.

How can I go live?

Enable live streaming in Studio → Live, then connect using OBS, Streamlabs, or the browser camera. We support WebRTC (browser) and RTMP (OBS) ingest with adaptive bitrate.

How do I create a Clip?

Open any video, click "Clip" on the player toolbar, drag the handles to set start and end times (up to 60 seconds), give it a title, and click Share clip. Clips appear on /clips.php and on your channel's Clips tab.

How do I report inappropriate content?

Use the ⋮ menu on any video, comment, post, or channel and choose "Report". Our Trust & Safety team reviews every report and you can track its status from Account → Reports.

How does monetization work?

Once you meet the eligibility thresholds you can enable the YouTube Partner-style program in Studio → Monetization. You earn from ads, channel memberships, Supers, and Shopping. Payouts happen monthly once you cross the minimum balance.

How do I contact support?

Open a ticket from /help/contact.php or email support@vidnexa.com. Pro and Partner creators get priority routing and a 24-hour SLA.

Still need help?

Our support team is here 24/7. Open a ticket and we'll get back to you — usually within an hour.