27% of businesses say roles accurately reflect AI involvement: Report

About a quarter of business leaders surveyed by NTUC LearningHub say job scopes accurately reflect how agentic AI is involved in daily work. This type of tech can act independently, which can be used for data analysis and customer support. Most business leaders are confident in supervising such AI agents but highlighted the need to have human oversight in making decisions. Ivy Chok reports. We also spoke with two industry experts to find out how companies can bridge the gap between technology and talent.