Extreme weather-related insurance claims on the rise: Senior Adjudicator

Emergency teams are working around the clock, trying to get food, blankets and critical supplies into communities cut off by severe weather.

And as extreme weather events become more frequent and more destructive, there are growing concerns that many South Africans remain financially exposed when disaster strikes.

Recent industry reports show weather-related damage is now among the leading drivers of insurance claims in the country, with flooding, storm damage and water-related losses rising sharply.

Experts also warning that many homeowners only discover gaps in their cover after suffering major damage.

So what should homeowners be doing now to properly protect their properties and avoid costly surprises during the claims process?

Janitra Hollengberg is a Senior Adjudicator at the Non-Life Division of the National Financial Ombud Scheme of South Africa. She joins us to unpack what this all means.

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